Frequently Asked Questions about Training and Communication Resources
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Frequently Asked Questions about Training and Communication Resources

What training and resources are available for the online EOC Exam System?

TA Certification Course

Anyone who will be administering an online EOC exam to students must first pass the online TA Certification Course. To access this course, Test Administrators will need their username and password. Test Administrators will not be able to log into the Test Administrator (TA) Live Site without passing this course. Please note that this requirement does NOT include proctors because they will not be using the online EOC Exam System. Proctors will only assist with monitoring students during EOC exams. Even if you were certified for the 2022-2023 administration, you must retake the online TA Certification Course because it has been updated for the 2023-2024 school year.


Training and Practice Tests

The Training and Practice Tests site can be used to access training tests and practice tests online to become familiar with the online EOC exams.

The short Training Tests are designed to provide students and teachers with opportunities to familiarize themselves with the software, user interfaces, and navigational tools that they will use on the respective online tests. The questions on the Training Tests were selected to provide students with an opportunity to practice a range of question types and may be the same for multiple grades.

The Practice Tests mirror the content of the various tests. The Practice Tests allows teachers, students, parents, and other interested parties to experience a full assessment or exam and gain insight into how the test will assess students’ mastery of the appropriate content standards.

The Department of Education recommends that the Practice Tests be accessed through the HSAP Secure Browser (which may be downloaded from the EOC Exams Portal at in order to replicate, as much as possible, actual testing conditions. The Test Administrator may create a training test session in the TA Training Site and have the students log in using their login information and the session ID generated in the TA Training Site.

Students may access the Training Tests through a web browser Firefox or Chrome (Internet Explorer is not supported); however, text-to-speech and other features may not be available. No password is needed to try out the Training Tests using a web browser.

Scores are not provided for the Training and Practice Tests. When students complete a Practice Test and click [End Test] and select “Yes” to continue to the next page, they should click “Review My Answers” to check their answer for each question while also reviewing the Scoring Guide or Answer. Once the student clicks "Submit Test," all of their answers will be erased. Practice Test answers cannot be printed. Answer keys for the Training and Practice Tests can be accessed on the Student Training and Practice Tests login page. Students and others can print out the answer keys and refer to them as they proceed through the training tests.


Training Modules and General Resources

Training modules for individual testing systems are posted in the “Training and Webinars” resources section on

A number of manuals, user guides, and a list of Important Dates are also available to assist with the use of the online EOC Exam System. Go to the EOC Exams Resources page on to view all available information. Additionally, the HSAP Help Desk is available from 7:30 a.m. to 4:00 p.m. HST, Monday–Friday (except holidays) at 1-866-648-3712 or


Can a Test Coordinator find out which Test Administrators have passed the Online TA Certification Course?

Yes. Test Coordinators will be able to use the TIDE system to verify which Test Administrators in the school have passed the Online TA Certification Course for either the general education assessments and/or the HSA-Alt assessments. This information will be available in the “Trained User for Test Administration” column in the “View/Edit Users” tab in TIDE. This column will be set to “General TA Certification” (if the Test Administrator has passed the general education Online TA Certification Course) and/or “Alternate TA Certification” (if the Test Administrator has passed the HSA-Alt Online TA Certification Course). The column will say “None Selected” or will be blank if the Test Administrator has not passed one or both of the Hawai’i Online TA Certification courses.


Are hardcopies of all the online user guides and manuals available?

No. If hardcopies are preferred, school-level personnel will need to download and print their own copies.


When should schools inform parents that a Parent Information Booklet for the EOC exams can be viewed online in English and 14 additional languages?

The Hawai’i Department of Education recommends that schools have students hand carry home an announcement about the testing window for each EOC exam during the first and second semesters of 2023-2024 depending on their block or traditional schedules, and the address of the website where families can view the Parent Information Booklet about three weeks before the students take one or more of the three EOC exams.