The Hawaii TIDE system is back online for the 2020-2021 school year. As part of the TIDE system roll-over for the new school year, all HSAP system user passwords in TIDE have been cleared. Please review the instructions in this PDF document to create a new password for the 2020-2021 school year. All users who had access to HSAP systems in 2019-2020 will continue to have access this year, although users are required to reset their password. If a user should no longer have an account, (i.e., users who transferred, retired, or are no longer administering a test) their school test coordinator should follow the process outlined in the TIDE User Guide to remove their system access to prevent unauthorized access to student information. Please contact the HSAP Help Desk at 866-648-3712 or firstname.lastname@example.org with any questions.